Privacy Policy

This Privacy Policy describes how Golden Cala (Cala Water Park) collects, uses and shares your personal information when you use the website (www.calawaterpark.net) and its booking channels.

• Device information: when you visit the site we automatically collect information about your device such as browser type, IP address, time zone and installed cookies, along with the pages you visit and how you interact with the site.
• Order information: when you make or attempt a purchase we collect your name, email, phone number and payment information processed through our authorized payment providers (mada, credit cards, Apple Pay).

• Cookies: data files placed on your device that may include an anonymous unique identifier.
• Log files: track actions on the site and collect data such as IP address, browser type, service provider and usage date/time.

• Fulfilling orders, processing payments and sending confirmations and tickets.
• Communicating with you about your bookings and enquiries.
• Screening for fraud and security risks.
• Improving website performance and running usage analytics.
• Sending marketing offers when you have opted in, with the ability to unsubscribe at any time.

We may share your information with third parties necessary to provide the service, such as:

• Authorized payment service providers.
• Analytics and data-hosting services.

We may also share information to comply with the applicable laws and regulations of the Kingdom of Saudi Arabia, to respond to official requests, or to protect our legal rights.

We keep your order information in our records unless you ask us to delete it, subject to statutory record-keeping requirements.

• Request access to the personal information we hold about you.
• Request correction or updating of your data.
• Request deletion of your data in accordance with applicable law.

Our online services are not directed at children under thirteen, and we do not knowingly collect personal data from any child. If we learn that a child's data has been collected we will delete it immediately.

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. We recommend reviewing this page periodically.

For privacy enquiries or complaints, please contact Golden Cala (Cala Water Park) by email: info@calawaterpark.net — Hafar Al-Batin, Kingdom of Saudi Arabia.